Assistance
Frequently Asked Questions
(FAQs)
This program is best viewed with Internet Explorer
5+. You are recommended if possible to use Internet Explorer 6.
How do I install Internet Explorer?
You can download the latest browser from the Microsoft web site
at no charge http://www.microsoft.com/windows/ie/
and follow the on-screen instructions.
How do I uninstall Internet Explorer?
Windows 95: Click on "Start" -> "Settings"
-> "Control Panel". Double click on "Add/Remove
Programs". In the list presented, find Microsoft Internet Explorer.
Click on this line once to highlight it, and then click on remove.
Windows 98: Internet Explorer comes as part of Windows 98. It cannot
be uninstalled.
I cannot see some of the interactive content.
You need to have the Macromedia Shockwave; plugin installed. An
installation for Shockwave can be downloaded from http://www.macromedia.com/shockwave/download/
at no charge.
I cannot see any of the videos.
The videos in this program are supplied in Windows Media Video (WMV)
format. An installation for Windows Media Player can be downloaded
from http://www.microsoft.com/windows/windowsmedia/download/default.asp
at no charge.
I cannot view PDF documents.
The PDFs (Portable Document Files) are viewed using "Adobe
Acrobat". An installation can be downloaded from http://www.adobe.com/products/acrobat/readstep.html
at no charge.
When I point to a button nothing happens. Nothing
happens when I click on some of the side bar buttons
Either you are using a browser than can not utilize JavaScript,
in which case we suggest updating your browser. Or the settings
on your browser have disabled JavaScript. Enable this facility and
try again.- 'View > Internet Options > Advanced'.
If the questions here do not resolve the problem you
are experiencing, please contact us so we can rectify any issues.
Many thanks,
The AVIS College Development Team.